This English version is provided for information. In case of any discrepancy, the German version is legally binding.
1 · Controller
CMD-KLINIK GmbH, Samstagernstrasse 57, CH-8832 Wollerau
UID CHE-442.919.276 · Phone +41 44 888 99 44 ·
E-mail info@cmd-klinik.ch
The revised Swiss Federal Act on Data Protection (revFADP) applies. Where persons in the European Economic Area are concerned, the GDPR applies in addition.
2 · Principle
We process personal data only to the extent necessary for the stated purpose, and only for as long as required. Health data are sensitive personal data — we process them exclusively with your express consent or within a treatment relationship.
3 · Which data we process
| Occasion | Data | Purpose | Retention |
|---|---|---|---|
| Visiting the website | IP address, date and time, page visited, browser | Operation and security | 90 days |
| Contact form | Name, e-mail, phone, message | Answering your enquiry | until your enquiry has been dealt with |
| Self-test | Your answers about complaints, e-mail | Health data. Evaluation and delivery of the result — only after express consent and confirmation via link | 12 months |
| Appointment request | Name, contact details, concern | Arranging an appointment | 6 months |
| Referral by a healthcare professional | Details of the referring practice, findings, contact details of the patient | Arranging an appointment and reporting back | 10 years (dental documentation obligation) |
| Information by e-mail | E-mail, date of consent | Sending, for as long as you wish | until withdrawal + 3 years as evidence |
We do not collect data in advance for possible future use, and we do not use contact details for unsolicited advertising.
4 · Consent and withdrawal
Where we rely on your consent, we obtain it expressly and record the time and the version of the consent text. You can withdraw at any time — informally to info@cmd-klinik.ch. The withdrawal applies for the future; it is recorded permanently so that you are not contacted again.
For the self-test, double opt-in also applies: after submitting, you receive an e-mail, and only once you confirm in it do we send your evaluation. Without this confirmation, nothing happens.
5 · Processors and disclosure
We only pass on data to the extent necessary to provide the service, and we bind processors by contract.
| Service | Purpose | Location | Contract |
|---|---|---|---|
| Hetzner Online GmbH | Operation of the website | Germany | yes |
| Typeform | Conducting the self-test — health data | EU (Spain) | yes |
A disclosure abroad only takes place to countries with adequate protection or on the basis of suitable safeguards. This concerns Germany (operation of the website).
No disclosure for advertising purposes. No sale of data.
6 · Your rights
Access · rectification · erasure · restriction · objection to direct marketing · release or transfer of your data. Please contact info@cmd-klinik.ch. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
7 · Cookies and audience measurement
This website does not set cookies. We use no analytics tools, no advertising pixels, no external fonts and no embedded maps. No usage profile is created, and there is nothing you would need to object to.
The self-test stores your answers locally in your browser (local storage) while you complete it, so that the evaluation appears immediately. This information does not leave your device — unless you expressly request the evaluation by e-mail. You can clear this storage at any time via your browser settings.
8 · Medical confidentiality
Independently of data protection law, we are subject to professional secrecy under Art. 321 of the Swiss Criminal Code. We do not pass on information about patients without being released from this duty — not even to relatives or insurers.
9 · Changes
We adapt this policy when the processing or the legal situation changes. The version published on this page is authoritative.